Culture Club

Support

Contact us

Email support@cultureclub.app for anything — setup help, bug reports, feature requests, or data questions. We reply within one business day, and same-day for anything that blocks your workspace.

Installing Culture Club

Click Add to Slack on the home page and approve the permissions in Slack. The person who installs the app becomes the first workspace admin automatically and can sign in right away at cultureclub.app/login.

Common questions

Daily questions aren't arriving. Check that the member is enrolled (they can run /qotd-setup in Slack) and hasn't paused questions from the app's Home tab in Slack. Admins can review the question queue from the web dashboard.
How do I pause my daily question? Open the Culture Club app's Home tab in Slack and press Pause my daily questions. Resume the same way, any time.
Who can see my answers? Named responses are visible to your workspace per your admin's configuration. Anonymous question types are stored without any link to your identity — see the Privacy Policy.
How do I remove the app? A Slack workspace admin can uninstall Culture Club from Slack's app management page. Uninstalling revokes and deletes our copy of your workspace's Slack credentials immediately; workspace data is deleted on request within 30 days (email us).
Can I export our data? Yes — workspace admins can export question responses as CSV from the dashboard, and you can email us for a full export.

Report a bug or request a feature

Email support@cultureclub.app with what you expected, what happened instead, and a screenshot if you have one. Include your workspace name so we can look at the right logs.

Security & privacy

See the Privacy Policy and Terms of Service. To report a security issue, email support@cultureclub.app with "SECURITY" in the subject line — we prioritize these above all other mail.